FAQ / Help Section
How quickly can I finish this course?
The great thing about this course is that you work at your own pace. No
one is sitting over your shoulder making you slow down or speed up. Everyone
reads at different speeds and this program will allow you to proceed at
your own pace with no time maximum for the program. The average completion
time varies on your reading ability, but should never take more than an
actual sit down class.
How long
does it take to get the certificate?
There are different ways of receiving the completion certificate. Because
of security reasons, it is impossible for you to print your own certificate,
so the original certificate must be sent directly from our office to you for return to the court. When you enroll, you may choose
for regular mail or expedited service.
Does the
course cost anything?
Unfortunately, there is a cost of $39.95 to attend SeattleDriver.com.
The price will cover all elements of the course including immediate access
to the site or classroom enrollment and the completion certificate. Regular in-class traffic school
courses charge similar fees. Traffic school courses is a privately operated
industry and whether you sit in a class or choose this online program,
you will need to pay for it.
Is the court fee the same as the traffic school fees?
Unfortunately, all fees paid to the court are separate from fees paid
for the actual traffic school.
How can
I pay for the course?
You can pay for the course two different ways, either by credit card or
by check/ money order. After you fill out the registration form, you can
be linked to a completely secure credit card page where you pay quickly
and effortlessly. The site is encrypted to make your on-line purchase
safe. The
other way to pay for the course is to mail a check or money order to the
address:
SeattleDriver.com
815 1st Ave. #122
Seattle, Washington 98104
Make sure to send the check before you complete
the course or your certificate will not be mailed.
What if
my deadline for completion of the traffic school course has passed?
Contact the court directly for instructions regarding extension of your
review hearing date. SeattleDriver.com cannot extend your review hearing date.
How do
I register for this course?
Registration for this course is quite simple. You can click
here and be taken to the online registration page. Just complete all
the appropriate fields and you can get started right away. You may also
call us at 800-933-DWLS (3957), 24 hours a day, to register on the phone. Either way, it just takes
minutes and you are able to start right away.
Can I
use someone else's computer or Internet service?
That is what makes this course so easy and great! You can take this from
home, work, a friend or family's house, your local library, or you can
even rent time on the Internet at CompUSA. Whatever computer you use,
you simply need Internet access. You can also start on your own computer
and then finish on another. *This program also works with WEBTV.
Must I
complete this course in one sitting?
SeattleDriver.com is designed for the person who does not
have a lot of time. The course is broken up into fourteen (14) sections.
You can complete one segment, for example, log off, and then log back
on at a later time, and the computer will record the section you have
completed. You can log on and off as many times as you wish until you
complete the program. You can also do the entire course in one sitting.....it
is up to you.
Note: The classroom program can be completed in 1 or 2 sessions.
What if
I have no e-mail address?
Do not worry if you have no e-mail address, as one is not needed to take
this course. Any correspondence can be directly printed off the program
or be done via mail or telephone. On the registration for just skip the
email field as it is not mandatory. You may also use a friend's e-mail
address, if you wish.
I have
already enrolled. How do I get back into the program?
If you have already enrolled, you have a username and password. You may
re-enter those codes on our home page where instructed as many times as
necessary to access and complete the program or click HERE
for the login screen. If you have forgotten or lost your username or password,
give us a call at 888-466-7839.
I just
got knocked off line in the middle of a section. What do I do now?
Many Internet users are knocked off line frequently. This may result from
a lost Internet connection, another call interrupting your connection
if you are on a single line with call waiting, or simply because your
own computer crashes. Remember, as you complete each section of the course,
your progress is logged. Completion of chapter one, for example, cannot
be lost if your answers are submitted to the system and graded on screen.
Being knocked off
line at that point, will only bring you back to the start of the next
chapter, it will not delete chapter one. Our website is unable to control
your Internet connection and inactivity on your part will not result in
our system knocking you off line. Any activity requirements will be on
the part of your Internet service provider.
Are there
any special computer or download requirements to participate in the course?
There are no videos to download in our program and no special requirements
at all of your computer. If you are on this screen and on our website,
you can enroll and complete the course without a problem.
What happens
if I fail the final? Can I take it again?
You may take the final an unlimited number of times without having to
pay a retake fee. A new final will appear on screen immediately when you
fail.
If you have
any questions email us at help@SeattleDriver.com